Warm Tips :
1. Dear friend,we do standard size or custom made size,the price is the same, please leave us your measurments if you choose custom made.Please see below measuring instruction.
1) Full Bust = (inches or centimeters)
2) Waist =
3) Hips =
4) Width from shoulder to shoulder =
5) Length shoulder to floor = (from shoulder to floor with your shoes on)
6) Height= (from top of head to floor with your shoes on)
7) Dress color = white or ivory
2.Dear Friends,the price is only for the dress, not include any accessories such as gloves,jacket,veil and petticoat.
3. Dear friends,any changes of size/color/special requests are not acceptable after order placed exceeds 24 hours.
4. If exceed 24 hours, size or color or details of your order need to be changed, please send message to us, but you need to pay handling fee, also please postpone the shipment of your order, sincerely hope you understand,dear friend.
-This is satin color chart,if your wedding dress is not made of satin,please contact us to confirm the color,thank you!
-Items will be send by TNT, UPS, FedEx, DHL, EMS,China Post etc
Shipping time: 4-7 days by TNT, UPS, FedEx, DHL etc
This is an international shipment. Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing. We will put the gown in a courier bag. Steam press is recommended after international transportation.Before shipment we will do a careful examination, tried to be no problems.But if the buyer get the goods found problems, please contact with us, we will help you properly addressed.
-To be honest,in most time, the buyer need not pay any customs. We will declare it as a sample and a low value to avoid the tax. But sometimes in somecountries,the customs officer may be strict.We don't accountable any customs fee,please check it out the customs policy at your own place.If you have to pay the customs fees,it is your duty to your won country ,the buyer should understand this situation.Sincerely and thank you for your understanding.
-Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation. As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.Please kindly contact us for the return at first within 48 hours after receiving the item.
The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
-We are very happy to work for you, and all of our efforts are aiming to get more and more better service to support your needs in dresses or business. So your kindly and satisfied comments returned are very important for us.And that will definitely help both of us in future business cooperation. And your prompt positive feedback will be highly appreciate .Also pls contact us if you have any problems.You can send email or chat with us on line,all email were answered within 1 business day.If you do not received our reply,please kindly resend your email,we will reply you as soon as possible.Thank you so much for your support!